Contact Us

PRISM MEDICAL PRODUCTS, LLC
112 Church Street
Elkin, NC 28621
Phone (888) 244-6421 Fax (800) 975-6321

Hours of Operation 9:00am-6:00pm (EST)
Monday – Friday
24 hour fax line

 

Key Staff Members                                              
Email
Christopher Cartwright, President chris@prism-medical.com
Ken Reel, Vice President of Sales ken@prism-medical.com
James St. Cyr, Operations Manager james@prism-medical.com
Lucy Ketner, Compliance Manager lucy@prism-medical.com
Monika Nicome, Client Services Coordinator monika@prism-medical.com
Miranda Miller, Claims Manager miranda@prism-medical.com
Jason Parks, Logistics Manager jason@prism-medical.com
Elisha Hall, Human Resources elisha@prism-medical.com

 

Customer Service -  Phone (888) 244-6321 Fax (800) 975-6321
Call and speak to one of our highly qualified and caring representatives
Messages left after hours will be promptly returned by next business day
Our fax line is open 24 hours, 7 days a week – all faxes after hours will be processed next business day

711 Service – Telephone Relay Services (TRS) for the deaf and hearing impaired – Persons with hearing or speech disabilities can connect to TRS by simply dialing the digits 711 from any phone in the US. You may also email us at info@prism-medical.com.
 

In case of emergency, please dial 911 immediately

Customer Feedback
For Customer Service – please forward to James St. Cyr, Operations Manager
For Sales – please forward to Ken Reel, Vice President of Sales
For unresolved complaints – please forward to Christopher Cartwright, President

 

We appreciate any and all feedback so that we may serve you better