Mission Statement
Our mission – to provide safe and reliable services in an educational environment while complying with guidelines set forth by varied insurances for all our patients and those providing their medical care so they may focus on the healing process.
Principles and Ethics
With every consideration to remain vigilant while we forge ahead in our unwavering commitment to conduct ourselves with a strong code of ethics and humanity in all business relationships, we shall stay true to the following principles.
Prism Business Principles
- All business relationships and activities shall be executed lawfully and ethically
- All employees, patients, facilities and vendors shall be treated with fairness and consideration
- All communications shall remain open and honest
- All relationships shall remain equitable
- We welcome community involvement and shared responsibility for a greener tomorrow
- Provide continued education on current insurance guidelines and product knowledge, reinforcing our commitment to proceed conservatively with the well being of our customers in mind
- To act with honesty and integrity in all that we do
Prism Employee Ethics
- Respond ethically in all situations and encourage ethical conduct by others
- Be respectful and considerate to others, either on the phone or in person
- Be a team player and guide others to do likewise
- Respond with kindness and understanding, resolving all issues in a swift and timely manner
- Encourage others to be the best at what they do and offer assistance
- Promote confidence and exceed customer expectations
- Lead by example
Our Goal
- To make your problem our problem to solve
- To ensure each patient referral will be processed until a resolution has been met
- To assist providers and patients in an efficient and friendly manner at all times
- To communicate effectively with providers and patients
- To offer a return policy
- To remain dedicated to the highest level of integrity as we move forward in our partnerships
