We provide the essential tools healthcare professionals need to concentrate on their patients’ healthcare and help us establish lasting and trusted relationships
We are here to serve you and provide you with your most essential tools. It's as easy as picking up your phone, or sending a fax or email.
We are participating with Medicare and a growing list of state Medicaid plans. We also participate with hundreds of private insurances. Our dynamic customer service and patient-friendly policies help us move forward as we strive to exceed patient and health care professional expectations without compromising our integrity. It is our reputation of excellence and integrity in this industry that contributes to our growing partnerships; establishing a sound foundation for today’s health care community and generations to come.
As a national provider who has become one of the fastest growing companies in this industry, specializing in wound, ostomy and urology care, we have every intention to maintain our small-company feel. We understand when a health care professional calls; they do not have time to wait.
Top ten tools include providing you and your patient with:
- Immediate attention
- Fast and reliable shipments
- No substitutions
- Getting the best insurance coverage available for the patient
- Prompt notification and resolution of any issues
- Recalls to patients every two weeks
- A return policy
- An indigent program available for our partners
- Quick access to answers for your questions
- Flexibility in shipment size
We value your time. We value your energy. We value your patients. We can tell you about our superior customer service. However, we would rather show you. Once you take the opportunity to partner with us, you will see a difference.
As we continue to grow, the main ingredient of caring will remain forever. We instill Prism values amongst our staff of highly qualified professionals. In doing so, our professionals are able to extend the same values of warmth and integrity to our partners and patients. The health care field is a caring business and no one works harder than a health care professional. We are simply an extension of you.
As we continue to listen, we will continue to learn. We really do pay attention to what you say and appreciate your feedback. We carefully bring together all of our resources to best provide you and your patient with high level customer service. Prism provides our staff of professionals with continued education on product knowledge, wound management and navigation of insurance. With new products on the market, the ever-changing world of insurance and economic adjustments, we must be prepared to be creative and diligent to provide patients with the best coverage available. Therefore, providing access to the best care available. Let us help you and your patient.
