Our Story

Starting as a one man operation, Founder & President, Chris Cartwright has taken PRISM to astonishing and unanticipated heights. When moving to Elkin, NC in 2006, Cartwright did not want to settle for just an ordinary job. He wanted to establish himself in the community and build something with a greater purpose. Knowing that he wanted to help people, he found himself researching the specialty medical supply industry (medical products, wound care, ostomy, and urological supplies).

He soon learned that this was a niche market and that he had a knack for understanding and empathizing with the patient and their needs. Gathering more information and purchasing some products, he loaded up his car and began to service the local market. While talking to different clinicians, hospitals and people in the area, he began to establish himself, and PRISM , as the place to go for specialty medical supplies. Since then, the PRISM Team has been building a rapidly growing reputation of excellence from our dedicated service to patients and health care professionals.

We now have 10 distribution centers across the United States and over 200 employees. PRISM has also been accredited by the Joint Commission (JCO Standards) since 2008 and continues to be a proud member of the Better Business Bureau. With our Corporate Office still located in the heart of downtown Elkin, we continue to thrive and mature. We are looking forward to continued growth, while maintaining the “one on one service” feel in relation to our patient and clinician needs.

CORE VALUES

THIS IS PRISM

INTEGRITY

INTEGRITY

Doing the right thing because it’s the right thing to do.

EMPATHY

EMPATHY

Compassion and caring is in our DNA.

DYNAMIC

DYNAMIC

No matter the need, we will find the solution.

PASSION

PASSION

Our desire to strive for excellence, every day.

TEAMWORK

TEAMWORK

Impossible alone, Imaginable together.

LEADERSHIP

LEADERSHIP

Knowledge. Experience. Results.

COMMUNICATION

COMMUNICATION

Our pathway to great solutions.

Our Vision

To lead the healthcare community into the future, set new standards in Home Medical Supplies, while combining efforts with industry partners to bring patient care to a higher level.