1. About Prism
Prism Medical Products, LLC (Prism), a subsidiary of Henry Schein, Inc. (Nasdaq: HSIC), gives direct access to medical supplies and specialized services that are essential to achieving the best possible outcome for patients who want to focus on their health while in the comfort of their own home. Prism offers a national medical billing service accredited by The Joint Commission with access to Medicare, Medicaid, & commercial health plans, connects consumers to quality healthcare products, a national distribution network with customizable wholesale supply program for a variety of providers & consumers, and personalized methods to meet the needs of population management for workplace health & wellness.
Headquartered in Elkin, North Carolina, with operations in Rock Hill, South Carolina, North Little Rock, Arkansas and Las Vegas, Nevada as well as ten distribution centers across the U.S. Prism provides high quality medical supplies in the home with direct customer communication & product categories to assist aging in place. Prism strives to meet the needs of all customers by offering quality, industry recognized health care supply brands at affordable prices or on assignment to insurance.
You can find our contact details in the last section of this Privacy Statement.
At Prism, your privacy is important to us. We process personal information in different contexts, and we do so by respecting your privacy, as part of our unwavering commitment to ethical and responsible practices and as required by law.
3. Categories of personal information we collect and use
We recognize personal information as any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Depending on the context of your interactions with Prism, we may collect and use different types of personal information from current and prospective employees, contractors, current and prospective customers and vendors.
Our record retention schedule prescribes maximum retention periods of information for business, legal, or operational requirements. Generally, data in the categories below is retained between 6 and 10 years or as otherwise stated below.
4. Categories of sources of personal information
Prism receives and uses various types of personal information in order to conduct our day-to-day business activities. We apply the data minimization principle in the collection and use of personal information with the aim to only collect information that is necessary and by fair means and providing notice and requiring consent when necessary.
5. Business uses and purposes for which personal information was collected
The purposes for which we collect and use your personal information may vary depending on the type of relationship you have with us, such as if you are one of our employees, customers, or a website user. The use of personal information for new purposes should be consistent with and meet privacy expectations described in this Statement, otherwise we will request your authorization.
6. Sharing and Disclosures to Third Parties
At times, Prism engages third party contractors, service providers, and other vendors to help us accomplish our business objectives. When Prism discloses personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. There are other circumstances where we are required by law to disclose personal information to third parties such as public authorities.
7. Our Policy Towards Children
While our services are not directed to children (those under the age of 18), we may at times service children who have been referred to us by a physician. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, please contact us. We can review the services that were provided to determine if any information can be deleted or a request to not service this child in the future can be made upon request of the parent or guardian.
Prism is committed to security, confidentiality and integrity of personal information in accordance with legal requirements. We take commercially reasonable precautions to keep personal information secure against unauthorized access and use and we periodically review our security measures. We are committed to processing your data in a secure manner and have put in place specific technical and organizational measures to prevent the personal information we hold from being accidentally or deliberately compromised. Our employees participate in a training and compliance program and are required to safeguard your information.
9. Your data protection rights and choices
If you reside or otherwise find yourself in jurisdictions with data protection laws, Prism is committed to supporting your rights granted by such applicable data protection laws. Otherwise you can contact us at any time to discuss your privacy concerns.
10. Changes to this Privacy Statement
We reserve the right to modify this Privacy Statement and related business practices at any time. We will duly inform you of any changes by posting changes here.
The time stamp you see on the Statement will indicate the last date it was revised.
11. Contact Information
If you have any privacy concerns or questions about how your personal information is used, please feel free to contact us
Thank you for visiting our site, and for taking the time to read this Privacy Statement.
V1 Effective 8/30/2023