Call Prism! You can reach us by phone at 888-244-6421. We have a specially trained team dedicated to you, ready to take your call.

Look inside for products that you or your physician has ordered for you.  Verify the items are correct. You should also find an envelope containing new patient documentation.  Please read and sign where requested and return to us in the prepaid envelope provided.

Yes. Prism will accept returns on any unopened and unused package within 30 days of shipment. Please notify us immediately and we will have them picked up right from your doorstep.

PRISM puts patients first! We may have called you for one of the following reasons: Our records show that it may be time for you to reorder your supplies or we may need additional information from you before we can ship your supplies.

Prism works directly with your healthcare professional to help you get the same supplies that were used on you at the clinic.  We work closely with many manufacturers which allows Prism to have access to a variety of products.

Our team of trained specialists work diligently to develop partnerships with insurances nationwide. We will call your provider to verify benefits and if you have coverage we will ship your supplies. If your plan does not cover your medical supplies, we can offer pricing directly to you.  If we are out of network, we will forward your order to an in-network provider.