Why choose PRISM as your Home Medical Supply Specialist?
We are a seamless home delivery service provider of wound care, ostomy and urological supplies for patients and health care professionals.
INDUSTRY-LEADING DELIVERY TIME
National distribution network allows next day delivery on most orders received by 4pm, including Saturdays.
FLEXIBLE SHIPMENT SIZES
No generic formularies and a reliable source for ordering providers.
DYNAMIC TEAM OF SPECIALISTS
Specially trained teams to create constructive solutions for all patients and providers.
ADAPTABLE ORDERING METHOD
Streamlined provider ordering process and educate on compliant ordering practices.
Call Prism! You can reach us by phone at 888-244-6421. We have a specially trained team dedicated to you, ready to take your call.
Look inside for products that you or your physician has ordered for you. Verify the items are correct. You should also find an envelope containing new patient documentation. Please read and sign where requested and return to us in the prepaid envelope provided.
Yes. Prism will accept returns on any unopened and unused package within 30 days of shipment. Please notify us immediately and we will have them picked up right from your doorstep.
PRISM puts patients first! We may have called you for one of the following reasons: Our records show that it may be time for you to reorder your supplies or we may need additional information from you before we can ship your supplies.
Prism works directly with your healthcare professional to help you get the same supplies that were used on you at the clinic. We work closely with many manufacturers which allows Prism to have access to a variety of products.
Our team of trained specialists work diligently to develop partnerships with insurances nationwide. We will call your provider to verify benefits and if you have coverage we will ship your supplies. If your plan does not cover your medical supplies, we can offer pricing directly to you. If we are out of network, we will forward your order to an in-network provider.
We enjoy sharing some of our patient feedback so you can see what other patients are saying.
We look forward to sharing yours!
All above testimonials are collected through PRISM patient satisfaction survey, phone calls, and or in person communication across the United States.
Patients may contact the Joint Commission toll free 800-994-6610, 8:30 a.m. to 5 p.m., Central Time, weekdays or click HERE for more information: This notice is posted in accordance with the Joint Commission’s requirements if concerns or complaints need to be addressed.